talste
Well-known member
Hi Ladies,
I have been promted to compose this thread after seeing a similar one posted by another Specktra member, Unfortunately I to am experiencing a disastrous transaction that has occurred on these boards and need some advice from all the great Specktra members out there that have been unfortunate enough to experience similar events.
At this stage I'll keep the other parties details anonymous as I don’t have full knowledge of her current situation and this transaction may very well be an honest mistake on her part however I will post details if it becomes apparent to me that this person acted with intent. I to will refer to her as "A".
My issue is almost identical to a previous thread started here. A run down of events is below.
I expressed interest in some items on a sales thread, "A" contacted me & advised she could provide them.
29th May I paid for the goods,
17th June, I get a message from her saying "Items posted the Saturday before last" , I'm thinking ok well better late than never.
27th June, I request tracking info as nothing has turned up. No info was provided to me
13th July I open a paypal dispute & liaise with "A"
Over 12 emails have been sent back & forth over the past 3 days & I have been more than flexible with offering options in which to get this resolved; namely resending of my items via a traceable expedited & fully insured shipping method or being issued with a full refund.
What is so frustrating is "A" refuses to offer a firm commitment either way and her responses just go around in circles. So naturally now I am extremely hesitant in agreeing to anything other than a full refund.
Can any one offer advise on how I can go about resolving this delicate issue?
My paypal claim is still open but to my understanding even if the claim is found to be in my favour I will only receive a refund provided "A" is holding money in her account (which she has made explicitly clear that she does not do)
Any advice is much appreciated, thanks in advance,
Talste
I have been promted to compose this thread after seeing a similar one posted by another Specktra member, Unfortunately I to am experiencing a disastrous transaction that has occurred on these boards and need some advice from all the great Specktra members out there that have been unfortunate enough to experience similar events.
At this stage I'll keep the other parties details anonymous as I don’t have full knowledge of her current situation and this transaction may very well be an honest mistake on her part however I will post details if it becomes apparent to me that this person acted with intent. I to will refer to her as "A".
My issue is almost identical to a previous thread started here. A run down of events is below.
I expressed interest in some items on a sales thread, "A" contacted me & advised she could provide them.
29th May I paid for the goods,
17th June, I get a message from her saying "Items posted the Saturday before last" , I'm thinking ok well better late than never.
27th June, I request tracking info as nothing has turned up. No info was provided to me
13th July I open a paypal dispute & liaise with "A"
Over 12 emails have been sent back & forth over the past 3 days & I have been more than flexible with offering options in which to get this resolved; namely resending of my items via a traceable expedited & fully insured shipping method or being issued with a full refund.
What is so frustrating is "A" refuses to offer a firm commitment either way and her responses just go around in circles. So naturally now I am extremely hesitant in agreeing to anything other than a full refund.
Can any one offer advise on how I can go about resolving this delicate issue?
My paypal claim is still open but to my understanding even if the claim is found to be in my favour I will only receive a refund provided "A" is holding money in her account (which she has made explicitly clear that she does not do)
Any advice is much appreciated, thanks in advance,
Talste
