I just said this in the UK Discussion thread, but my MUG package arrived!
Really pleased with how well everything arrived packaged. This is my first Z-Palette and I'm surprised at how secure it feels considering it's made out of what, cardboard? Regardless though - looking at the packaging, they didn't miss any detail. I'm really, really impressed. If I love these (haven't even swatched yet) then they may definitely and very quickly become a new favourite of mine at this price point. Genuinely and thoroughly impressed.
I really am truly astounded. The sleeves are beautiful, the printing on the back of the eye shadow pans is large and clear, unlike the MAC printing.
The only thing I can think of off the top of my head that I wish they would have/do - is a system like MAC for description. VP/Satin/Matte/Matte2 etc. I'm sure MAC would have a field day, but even if they put on the website what it "compared" to in their opinion would be nice. But anyway!
I may order from them again very soon -- I like the look of some of the gel liners and even their brushes. But I definitely think I'll want more shadows, though I'll need to order another Z-Palette for that as this one is going to be full, lol.