MAC Playland Collection - April 7, 2014

[LauraLara]

WTH is happening?!?!?!??! I ordered my lipsticks IMMEDIATELY when they became available at Nordstrom's. Not only have they not shipped, the order is still "in process" and when I use live chat the lady says, "I'm sorry, it says your order is "in research", so I have no answer for you. But what's great about Nordstroms is that we don't charge you until we ship! So you don't lose any money!" And I'm like, "how does this help me? These lipsticks are now sold out everywhere, if you cancel my order then I'm going to have to track them down and end up paying more than twice the price for fakes on ebay, all because you took my order when you didn't even have the product in stock. I could have bought them somewhere else!" And she's just like, "oops. That's sad." Not kidding, I've got tears welling up in my eyes. I waited so long for this, saved up my birthday and christmas money, and I got screwed. Seriously, I'm like out of the makeup game, this is just too much.

 

[blondie929]

WTH is happening?!?!?!??! I ordered my lipsticks IMMEDIATELY when they became available at Nordstrom's. Not only have they not shipped, the order is still "in process" and when I use live chat the lady says, "I'm sorry, it says your order is "in research", so I have no answer for you. But what's great about Nordstroms is that we don't charge you until we ship! So you don't lose any money!" And I'm like, "how does this help me? These lipsticks are now sold out everywhere, if you cancel my order then I'm going to have to track them down and end up paying more than twice the price for fakes on ebay, all because you took my order when you didn't even have the product in stock. I could have bought them somewhere else!" And she's just like, "oops. That's sad." Not kidding, I've got tears welling up in my eyes. I waited so long for this, saved up my birthday and christmas money, and I got screwed. Seriously, I'm like out of the makeup game, this is just too much.

id cancel my order and get them from bloomingdales who is selling them for 15 bucks a piece .. or so I've heard from another specktra member

 

[LauraLara]

Everywhere is already sold out of toying around, if only I'd known

 

[stirfryedshana]

WTH is happening?!?!?!??! I ordered my lipsticks IMMEDIATELY when they became available at Nordstrom's. Not only have they not shipped, the order is still "in process" and when I use live chat the lady says, "I'm sorry, it says your order is "in research", so I have no answer for you. But what's great about Nordstroms is that we don't charge you until we ship! So you don't lose any money!" And I'm like, "how does this help me? These lipsticks are now sold out everywhere, if you cancel my order then I'm going to have to track them down and end up paying more than twice the price for fakes on ebay, all because you took my order when you didn't even have the product in stock. I could have bought them somewhere else!" And she's just like, "oops. That's sad." Not kidding, I've got tears welling up in my eyes. I waited so long for this, saved up my birthday and christmas money, and I got screwed. Seriously, I'm like out of the makeup game, this is just too much.

Maybe you can call in and ask to speak with a supervisor? I ordered mine last night and they're still processing....now I'm getting worried about mine, but I mean it usually takes like a day or two to process doesn't it?

 

[LauraLara]

No, I ordered the lipsticks, then the lip glosses separately, then the cult favorites. Cult favorites already shipped, lip glosses have been "approved" or something, but the lipsticks are "in research" and they have no answer for me. That's what first freaked me out, why would my LAST order have shipped but not the lipsticks?

 

[Uptownbackinit]

WTH is happening?!?!?!??! I ordered my lipsticks IMMEDIATELY when they became available at Nordstrom's. Not only have they not shipped, the order is still "in process" and when I use live chat the lady says, "I'm sorry, it says your order is "in research", so I have no answer for you. But what's great about Nordstroms is that we don't charge you until we ship! So you don't lose any money!" And I'm like, "how does this help me? These lipsticks are now sold out everywhere, if you cancel my order then I'm going to have to track them down and end up paying more than twice the price for fakes on ebay, all because you took my order when you didn't even have the product in stock. I could have bought them somewhere else!" And she's just like, "oops. That's sad." Not kidding, I've got tears welling up in my eyes. I waited so long for this, saved up my birthday and christmas money, and I got screwed. Seriously, I'm like out of the makeup game, this is just too much.

The lady really replied "oops?" I hate bad CS. If it all fails i'm sure one of our lovely ladies will happily help you out.

 

[blondie929]

Maybe you can call in and ask to speak with a supervisor? I ordered mine last night and they're still processing....now I'm getting worried about mine, but I mean it usually takes like a day or two to process doesn't it?

When I ordered from the stroke of midnight collection in October I placed my order on the 21st at noon and it shipped the next day around 6 pm .. Idk if this helps but I also didn't get my package for a week after it shipped

 

[Uptownbackinit]

I really think I am done with this collection.
Just placed another order for RB.

So only, TA, RB, and Head in the clouds for me.

 

[LauraLara]

She didn't say oops, but she said "oh no!" and "oh my!" and "I would be heartbroken!" and I could just feel like she was trained really well to sound concerned It's not her fault, it's their whole policy that did it, she did what she was trained to do But I just wish i'd known and I would have waited for them to show up on MAC! I honestly feel bad for her that she has no answers, but seriously! I'm in tears!

 

[stirfryedshana]

No, I ordered the lipsticks, then the lip glosses separately, then the cult favorites. Cult favorites already shipped, lip glosses have been "approved" or something, but the lipsticks are "in research" and they have no answer for me. That's what first freaked me out, why would my LAST order have shipped but not the lipsticks?

I just checked on mine and they said it was processing as normal and would probably ship out tomorrow (I ordered three of the lipsticks). Maybe try the chat again and see if you get somewhere with someone else.

 

[Jaymuhlee]

I don't think this photo of Toying Around has been posted already but I just found it on IG under #playlandcollection:

 

[Lipstreet2]

I was afraid to order from Nordstrom because they canceled an order of mine in the past. But I took the chance because they had it up on their website first and I went through ebates. I ordered on 4/14 as soon as it was up and it shipped on 4/15. Hopefully everyone will get their things.

 

[Baje]

WTH is happening?!?!?!??! I ordered my lipsticks IMMEDIATELY when they became available at Nordstrom's. Not only have they not shipped, the order is still "in process" and when I use live chat the lady says, "I'm sorry, it says your order is "in research", so I have no answer for you. But what's great about Nordstroms is that we don't charge you until we ship! So you don't lose any money!" And I'm like, "how does this help me? These lipsticks are now sold out everywhere, if you cancel my order then I'm going to have to track them down and end up paying more than twice the price for fakes on ebay, all because you took my order when you didn't even have the product in stock. I could have bought them somewhere else!" And she's just like, "oops. That's sad." Not kidding, I've got tears welling up in my eyes. I waited so long for this, saved up my birthday and christmas money, and I got screwed. Seriously, I'm like out of the makeup game, this is just too much.

Belk has all the lipsticks and they're free shipping.

 

[MACina]

I hear ya - my shipping notices are TRICKLING in

tonight.

Somehow, a Michael Kors watch that was on sale slipped into the lipstick orders

Amazing, Elegant

 

[jchait]

So mine is still set to arrive on Monday. FML

 

[Spectacular]

She didn't say oops, but she said "oh no!" and "oh my!" and "I would be heartbroken!" and I could just feel like she was trained really well to sound concerned It's not her fault, it's their whole policy that did it, she did what she was trained to do But I just wish i'd known and I would have waited for them to show up on MAC! I honestly feel bad for her that she has no answers, but seriously! I'm in tears!

You could call counters to order it and have it shipped to you, you could wait for someone to have it available and sell it on the clearance bin, you could visit the site the girl mentioned, you could wait for a restock (they really do happen on nearly every single site at least once). Don't cry

you'll get your lipsticks one way or another, no doubt.

 

[stirfryedshana]

So mine is still set to arrive on Monday. FML

I got three colors off of Nordstroms on Monday, but they didn't have Toying Around then...so I ordered that this morning from MAC. My Nordstrom's order is still processing....my MAC one just got sent out! So I'll probably have to wait until next week for the Nordstroms ones

 

[beautycool]

Oh dear maybe I won't get my order then either from nordies oh no gutted x My mac order not shipped either doesn't look good for me ladies

 

[LauraLara]

Thanks guys I feel a little better. I tried Belk though and and it wouldn't take my credit card (I checked, and there's nothing wrong with it), so I used my debit card, which also has plenty of money, I checked, and they won't take that either... So I don't know why it won't let me order....

 

[kait0]

@Mayanas I'm surprised at the darkness/redness of TA too! Looks lovely but so different from what I expected (more coral, warmer, lighter).