MAC x Proenza Schouler (April 24, 2014)

Dolly Snow

Moderator
570c42e4_image.jpeg
A way better pic of mangrove on me. So in love with this lipstick . Everyone needs it :haha:
Gorgeous! Ugh you make me want this lippie so bad!
 

BrknFlwr85

Well-known member
Wow. I'm so sorry for all the issues everyone is having. I just got home to find my package waiting for me! I'm so glad I got both blushes, I absolutely love them. Side note, does anyone else find the blushes hard to open? Or is it just me?
I thought it was very hard to open and when my boyfriend got home he grabbed it to take a look and was fumbling around with it for a minute too LOL.
 

LoveLo

Well-known member
So I called earlier to see what was being done because my package comes tomorrow and I'm sure I got SB instead of OC. Which was hell to get because I lost my card and had to have a friend order it and drive out my way to deposit the money back into her account. Anyways the rep said she's confident I got the right one because I didn't get overnight shipping and my order wasn't processed as fast. Do you think that's a possibility? Did anyone who ordered one blush get the right one at all? My counter has been really tight about holding LE items but I might have to call and ask and explain the situation.
 

pinkswoon

Well-known member
So I called earlier to see what was being done because my package comes tomorrow and I'm sure I got SB instead of OC. Which was hell to get because I lost my card and had to have a friend order it and drive out my way to deposit the money back into her account. Anyways the rep said she's confident I got the right one because I didn't get overnight shipping and my order wasn't processed as fast. Do you think that's a possibility? Did anyone who ordered one blush get the right one at all? My counter has been really tight about holding LE items but I might have to call and ask and explain the situation.
i got 2 day shipping and ordered 1 blush from mac... They still got it wrong :(
 

Veeology

Well-known member
talked to mac on the phone. cs rep said they *JUST* got an email that said it will probably take until early next week to be resolved. has anyone ordered blushes from dept stores and had them be correct? considering doing so right now. i want sunset beach, but the stock photos on each display ocean city.... sooo...
I got SB but wanted OC. Wanna trade? LOL
 

Baje

Well-known member
My counter has been really tight about holding LE items but I might have to call and ask and explain the situation.
When did you get a shipping notification? If you got it early yesterday I'm pretty sure you will get the wrong blush because it was already packed.
 

Spectacular

Well-known member
[ATTACHMENT=838]bugs.jpg (73k. jpg file)[/ATTACHMENT] 
:shock: I don't know what's going on at that distribution center but they need to STAHPPPPP. The day I open my black box and find dead bugs I'm sending the whole thing back unopened products and all. Blech!
 

beautycool

Well-known member
Can I quickly ask something Mac labels at the bottom of lipsticks Would the A93 be in silver or black ? The rest of writing is in black Weird ? Thanks girls xxxx I have one in silver The rest are in black
 

chelsealeier

Well-known member
I thought it was very hard to open and when my boyfriend got home he grabbed it to take a look and was fumbling around with it for a minute too LOL. 
Oh good. Haha. I was sitting here feeling like an idiot because I couldn't get it open! I realize now if you open it from the corner it's easier.
 

breatheonbeat

Well-known member
I told her I don't have time to wait til next week when they clearly are clueless about what they plan to do. She said ok she understands my frustration blah blah blah. Then she said she'll vredit my account and an email will be sent when it goes through.
they told me a supervisor needs to approve the refund, and i would get a call back in 24-48 hours.
they also had the wrong number on file for me, even though i updated it when proenzagate began......
 

LoveLo

Well-known member
When did you get a shipping notification? If you got it early yesterday I'm pretty sure you will get the wrong blush because it was already packed.
Yes I did. I figured that. I hate going to my counter. I guess I will have to give them a call.
 

beautycool

Well-known member
So I called earlier to see what was being done because my package comes tomorrow and I'm sure I got SB instead of OC. Which was hell to get because I lost my card and had to have a friend order it and drive out my way to deposit the money back into her account. Anyways the rep said she's confident I got the right one because I didn't get overnight shipping and my order wasn't processed as fast. Do you think that's a possibility? Did anyone who ordered one blush get the right one at all? My counter has been really tight about holding LE items but I might have to call and ask and explain the situation.
Hi I got one over night shipping and one blush Still got it wrong :(
 

Baje

Well-known member
they told me a supervisor needs to approve the refund, and i would get a call back in 24-48 hours.
they also had the wrong number on file for me, even though i updated it when proenzagate began......
Everyone in that contact center is not on the same page. If you call 3 times and talk to 3 different ppl they tell you 3 different things.
 

beautycool

Well-known member
It's making me abit stressed as I'm in the uk and my frirnd had the blush in the USA :( don't get free calls to USA no more Luckily for them ;) Hope my friend not being too soft with them
 

allthingsglam

Well-known member
they told me a supervisor needs to approve the refund, and i would get a call back in 24-48 hours. they also had the wrong number on file for me, even though i updated it when proenzagate began......
Proenzagate omg Lmbo that's it shall be that from here on u named its proenzagate
 
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