Jaymuhlee
Well-known member
Was that the result of a phone call? I've been patient but haven't gotten any emails yet...
All Things Sephora
- Thread starter Bcteagirl
- Start date
elegant-one
Well-known member
Yes! I still do not trust them.Was that the result of a phone call? I've been patient but haven't gotten any emails yet...
MissElle12
Well-known member
Just saw on IG
squirtlesquad54
Well-known member
OmgBelle
thefbomb
Well-known member
perfect! thanks! i was just going to look em up
Jayjayy
Well-known member
That sounds like me at my job...which means what they're really saying is "please stop asking, nobody tells us anything either" lolI called the Rouge line to see if they will be launching the brand at a particular time today and I was told to just check throughout the day.
awickedshape
Well-known member
lol
itskathleeeen
Well-known member
YAS!!! I would love to have the Evil Queen from Snow White and Maleficent!
itskathleeeen
Well-known member
I truly hope I get one! I emailed both CS and the one specifically for the epic rewards! Fingers crossed!As for the $50 Gift Card - CS said they will be sent out by 5pm today
elegant-one
Well-known member
Man, I hope we do. They just seem so sketchy.
DMcG9
Well-known member
I just got off the phone with Sephora CS and at first the agent looking at my account said that my account read that I didn't have enough points on August 10th to qualify to redeem an epic reward (the minimum point balance had to be 1000). I informed her that that was not true and I was able to log into my account and give her the exact number I had prior to the 10th in my Beauty Bank. She went back and did some more digging and I guess the system updated to today and on their end now reflects my current points level and the history of when my points were accrued so she said that yes I did qualify for the $50 compensation code.
She said it has been added as a notation to my account so the next time I make a purchase it should be triggered during the checkout process but if it isn't then I'll have to call them and place the order over the phone. I didn't have a list ready to go to make a phone order since I was just calling to see what the delay was in contacting customers by today's date.
Anyhow, who knows if what she said will actually work or not. I guess we have until 8pm EST (5pm PST) to see if a code is actually emailed to us which makes so much more sense for ease of redemption.
She said it has been added as a notation to my account so the next time I make a purchase it should be triggered during the checkout process but if it isn't then I'll have to call them and place the order over the phone. I didn't have a list ready to go to make a phone order since I was just calling to see what the delay was in contacting customers by today's date.
Anyhow, who knows if what she said will actually work or not. I guess we have until 8pm EST (5pm PST) to see if a code is actually emailed to us which makes so much more sense for ease of redemption.
elegant-one
Well-known member
Vineetha
Well-known member
Looks like to those calling they are asking to wait till sep 8 since the volume of emails are high --- as per a beauty talk post!! Nooooooooooooooooooooo
elegant-one
Well-known member
I wanted to place an order today, but they didn't change the 250pt rewards to the red, nor do I like any other code products
elegant-one
Well-known member
Looks like to those calling they are asking to wait till sep 8 since the volume of emails are high --- as per a beauty talk post!! Nooooooooooooooooooooo
elegant-one
Well-known member
Hubs just asked me if I like Dior
(he knows I do) because he ordered me the Dior & I Netflix movie to watch tonight
Vineetha
Well-known member
This is getting beyond ridiculous!!! :sigh:
Vineetha
Well-known member
Oooo nice!!! :flower:Hubs just asked me if I like Dior :haha: (he knows I do) because he ordered me the Dior & I Netflix movie to watch tonight
Vineetha
Well-known member
They are probably waiting on Bellini to sell out :lol: ! There are some new 100 point perks!! I picked up that 1oz glamglow cleanser with the ysl black rose order!! :haha:
