Disappointed with Nars

[elegant-one]

I called my bank & he basically told me that Nars is full of BS & they don't know what they are talking about. He explained to me how it all works. He said companies that have crappy wrong systems or bugs blame the bank when its there own systems fault.

When I called NARS back I got another jerky cs rep. who again blamed me for imputing the wrong info. After I spoke with my bank, I called a 3rd time & got a really nice lady who said.....we are having SO many issues right now that they cannot hardly deal with all of them & then admitted, yes it has to be their system

She apologized for the first 2 reps. I knew it had to be their site because I cannot enter my info any more correct than what I did & I haven't had any issues using it anywhere else & thats a lot

 

[beautycool]

Hi elegant one yep extactly Lets you into thinking you have typed in details wrongly I hate it when that happens so unfair xx

 

[walkingdead]

I hope we get our money back soon! No response yet! I'll let you know if they do.

[@]elegant-one[/@] Sephora responded with a generic email saying my bank acct should be credited in 3 to 4 days

 

[Monsy]

btw I had the same problem ordering online from carsons
same message and i was charged couple of times

 

[elegant-one]

btw I had the same problem ordering online from carsons
same message and i was charged couple of times

geesh, how annoying

 

[Monsy]

that's the first and last time I was ordering from them

 

[elegant-one]

that's the first and last time I was ordering from them

To compound matters, I tried to call the Bleeker st store to order & their phone doesn't go through! It rings a few times & then clicks off. I called it like 4 times - and I'm sure I have those numbers correct too

 

[Monsy]

let's see if my order of illuminator goes trough...

 

[elegant-one]

I want the illuminator, but I will wait until you get yours first to see what you think.

 

[Monsy]

I want the illuminator, but I will wait until you get yours first to see what you think.

will let you know as soon as I get it
i love their illuminators .

 

[elegant-one]

So ordering worked for you?

 

[Monsy]

Yes I had no problem with my order. Except it has not been shipped yet. It says "Shipping soon"

 

[walkingdead]

I want to place an order but scared to

 

[elegant-one]

Yes I had no problem with my order. Except it has not been shipped yet. It says "Shipping soon"

Great!

Hey, I just went to your blog...didn't know you had one. You are so pretty! And the little one

how adorable!!! I'll visit there a lot. Very cool!

 

[elegant-one]

Well well well...I was finally able to complete my order just a bit ago

 

[Monsy]

Great!

Hey, I just went to your blog...didn't know you had one. You are so pretty! And the little one

how adorable!!! I'll visit there a lot. Very cool!

awww thank you elegant you are too kind

 

[walkingdead]

Well well well...I was finally able to complete my order just a bit ago :meh:

Yay!!! Watcha get! I'm about to order too.

 

[elegant-one]

Yay!!! Watcha get! I'm about to order too.

Hey girl! I got the 413 blkr blush & the matte lip pencil & a freebie new love mini lip pencil.

What are you getting?

 

[walkingdead]

Hey girl! I got the 413 blkr blush & the matte lip pencil & a freebie new love mini lip pencil. What are you getting?

413 blush & illuminator

 

[beautycool]

Hi girls I just tried again placing my order it came up with the red writing again is the sure down yet again Red writing saying something wrong with payment grrrr not fair so unfair xxx