MAC - In the Groove Discussion

[Courtney <3]

i think i'll at least get happy together, i might get hang loose to.

 

[Anitacska]

Quote:

Originally Posted by Courtney <3 ahh all of this is STRESSFUL!! lol i understand about the whole investors thing, thank god for school but still, this is just NUTS!!! can anyone recomend a mineralized blush for nc15 skin? since i cant (abviously) get stereo rose? aha

Happy Together and Hang Loose are definitely a must for light skin!

I'd also recommend By Candlelight and a lightly veined Petticoat if you don't have those yet.

 

[color_lover456]

Quote:

Originally Posted by Sass It still doesn't explain my situation because I was billed and then when I called them today they said my ordered was shipped off yesterday...I still haven't received a shipping notice either and when I look in my account half of my order isn't there online - so odd. But if they do keep different things on different servers and are connected in different ways then maybe something did happen, but that still doesn't sound right to me. They make sure to bill me and ship to me, but tell me later they don't have my Stereo Rose? I chose standard shipping. At this point I am OK and well and not stressing over it anymore. I'm just hoping they don't screw up at my counter, make a mistake and give away my holds...that's another issue in itself. Ha!

yea i am experiencing the same thing - i just called them and they said that my orders all shipped in whole even though they still say "pending" on the website.

 

[ARmakeupjunkie]

NotteRequiem, I don't think she is in the US.

 

[s_lost]

Quote:

Originally Posted by NotteRequiem I don't want to make you upset... but... PRO stores released In the Groove a week ago.

Not here. I already called them

 

[NotteRequiem]

Quote:

Originally Posted by make_up_maven This is sloppy MAC. SLOPPY SLOPPY SLOPPY! And a rude CSR to booth. UGH!

What happened? Did you call them?

Quote:

Originally Posted by ARmakeupjunkie NotteRequiem, I don't think she is in the US.

Oo, I didn't see that! Thanks!

Quote:

Originally Posted by s_lost Not here. I already called them

So happy for you!! I hope you get exactly what you want!! <3

 

[make_up_maven]

Quote:

Originally Posted by NotteRequiem What happened? Did you call them?

That was yesterday they were rude.
I'm on hold now trying to find out WTF! LOL

 

[VanillaCupcake]

Quote:

Originally Posted by make_up_maven That was yesterday they were rude. I'm on hold now trying to find out WTF! LOL

I'm sure they wouldn't like it if someone was rude to them

 

[Sony]

Quote:

Originally Posted by Camnagem 20 pages to catch up on! I got my shipping confirmation last night at 9:50EST and it's the fastest one I've EVER received from MAC. I selected 2nd day shipping on a whim, and my box has a delivery date of 7/8. I got my order confirmation at 8:23EST yesterday morning (Stereo Rose included) and was charged the full order total immediately. Hopefully no panic will erupt when I open the black box tomorrow. I do think it's possible that the faster shipping options make a difference on order fulfillment for an extremely hot item. Anyone who ordered early with overnight or 2nd day shipping get a backorder/cancellation e-mail? Also, I've called a bunch of places this morning to try and put a few more on hold for those who miss out here...no luck. I'll be heading out on Thursday to see if I can find any SR's to pass on here at cost. Good luck to everyone still waiting/heading to the counters tomorrow!

I agree with you...I ordered with overnight shipping and received my order today which included Stereo Rose..Paid $10 more for shipping but it was worth every penny..

 

[NotteRequiem]

Quote:

Originally Posted by make_up_maven That was yesterday they were rude. I'm on hold now trying to find out WTF! LOL

Kill them with kindness!

Quote:

Originally Posted by Junkie Well...20 on ebay so far. Highest is $100 for "the original" one. Wtf.

Haha, the same thing happened when Petticoat first got repromoted. People on Ebay and LJ were trying to sell the 'original' ones for $100.00 because that's what they paid for it.

 

[cno64]

Quote:

Originally Posted by loudhearted Ultimately it all comes down to MAC not creating enough inventory, period

That's what does NOT make sense to me!

They've GOT to know that if they make it, we WILL buy it!
Come on, MAC; why don't you want to be obscenely wealthy?

This may be a gross oversimplification, but it seems to me that they'd be better off making more stuff instead of increasing prices and decreasing the amount of some products(example: those stupid new pigment jars).

I'll bet cocaine addicts never have this much trouble getting what they want ...

 

[make_up_maven]

Ut ho.
There is a problem is seems.

Yesterday they told me it was shipped. Today they can't seem to locate the order....I'm on hold.

This was the first ordre for SR on thier site yesterday too.

 

[make_up_maven]

Okay, my order has "disappeared".
A manager is going to call me back.

I confirmed this order by phone TWICE yesterday.

 

[NotteRequiem]

Quote:

Originally Posted by make_up_maven Ut ho. There is a problem is seems. Yesterday they told me it was shipped. Today they can't seem to locate the order....I'm on hold. This was the first ordre for SR on thier site yesterday too.

I'm calling again too. Anyone else think that the guy on the automated message when you first call sounds like Jigsaw from the SAW movies?

EDIT: I called, and they told me it shipped this morning. WTF is going on that people's orders are dissappearing?


Another theory I have is about form of payment. Debit vs. Credit maybe?

 

[jpohrer]

My Macy's counter only got in three Stereo Roses to sell. They are holding one for me, but I have to be there as soon as they open to get it!

 

[Gonzajuju]

Quote:

Originally Posted by Junkie Well...20 on ebay so far. Highest is $100 for "the original" one. Wtf.

I'm wondering how many sellers actually have the items in hand or if they're waiting to see if they get to get canceled on by MAC too

I've been canceled on by ebay sellers when they actually don't have the item that they're selling.

 

[Flaminbird]

I asked the MUA on her FB page if they have any Stereo Rose, if so how many and if they can be put on hold. So far she hasnt answered me from something I asked well over a month ago so I dont look for an answer. Funny thing is after the TTB fiasco when stuff was sold early she gave me her email and FB so we could keep in contact so if that happened again she'd let me know ahead of time !

 

[make_up_maven]

Quote:

Originally Posted by NotteRequiem I'm calling again too. Anyone else think that the guy on the automated message when you first call sounds like Jigsaw from the SAW movies? EDIT: I called, and they told me it shipped this morning. WTF is going on that people's orders are dissappearing? Another theory I have is about form of payment. Debit vs. Credit maybe?

Mine was a credit card which they authorized for the full amount

 

[make_up_maven]

I can't take this drama anymore.
If this order was effed up and I don't get it, I'm DONE with MAC.

I said that about ML but gave 'em another chance.
But this time I won't.

 

[make_up_maven]

They will be losing $10,000 a year on sales from me.