So this is a long story- bare with me haha, but after i noticed the prices were changing I called Sephora yesterday to get a price adjustment. I actually ordered 4 but wound up returning 1. After speaking to 3 ppl (3rd being a mgr). the 2nd person said she couldn't change it because it was a promo and i needed to add the palette to my order. I kept stressing how it wasn't some 1 time deal, it was permanent & So I said I forgot to add it, but don't you think i would have added it if it were noted somewhere, i mean it's only $1 lol. She kept saying how the pricing wasn't confirmed and blah blah , So i asked to talk to a mgr in which she settled on a "deal" where in order to get the refund of $19 she would order the empty palette,yes for $1. Talk about wasteful, but in any event i said you can't just launch something like that and not expect people to order w/o seeing a promo if it's not listed as such. Imagine all the people that ordered and won't call in Anyway, i called the mufe loc near me and they have the 18pan palette for i think he said $14/15? they also had 4, 12 and i think 24. He said the 10 pan is something else and one of them has the slots in it, but i think il maybe take a walk there tomorrow and p/u the 18. The pricing is the same in the boutique also right? because then i might just get 3 while im there
