All Things Sephora

ccooper33

Active member
Anyone else get this?

Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th. We truly apologize for any inconvenience this may cause.

To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.

You can log in to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.

Thank you for your patience and understanding. We appreciate your business!

Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
 

IAmakeupaddict

Well-known member
Anyone else get this?

Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th. We truly apologize for any inconvenience this may cause.

To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.

You can log in to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.

Thank you for your patience and understanding. We appreciate your business!

Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
Yikes! At least they are acknowledging the problem I guess. I received all of my orders, but it probably depends on when you ordered and what you ordered. I'm also Rouge so idk if that matters.

Hopefully you get your products soon!
 

prettygirl

Well-known member
Anyone else get this?

Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th. We truly apologize for any inconvenience this may cause.

To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.

You can log in to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.

Thank you for your patience and understanding. We appreciate your business!

Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
Was just about to post my email! But they only gave me 250 points. Pft. LOL. I am only a VIB though, maybe they give more if you're a Rogue? Not sure what you are.

For reference I placed 3 online orders (4 if you're including FF) and all were sent out in a timely manner except for one. I also made two trips two the store.. but that's another story...
 

makeupbyvee

Well-known member
Anyone else get this?
Greetings from Sephora,  Thank you for your recent Sephora.com order.  Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th . We truly apologize for any inconvenience this may cause.  To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.  You can [COLOR=1155CC]log in[/COLOR] to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.  Thank you for your patience and understanding. We appreciate your business!  Sincerely,  Sephora Client Services  1-877-SEPHORA [COLOR=1155CC](1-877-737-4672[/COLOR])  
Haven't seen a email as of yet. Thanks for the info.
 

boschicka

Well-known member
Anyone else get this?

Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th. We truly apologize for any inconvenience this may cause.

To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.



Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
When did you place your order?
 

boschicka

Well-known member
Also, my friend never got a code for the sale. Two of us used the Share A Code option from the VIB Sale email to try to get one sent to her and nothing.
 

treasuremymac

Well-known member
If anyone is looking for Lime Crime Velvetine Matte Lipstick's they are on sale on Urban Outfitter's website for 20% off making them $16 each. Colors Salem and Wicked are available. Ive never tried the brand so I think I better stay away in case I end up loving it and need to get more :p
 

Mayanas

Well-known member
Anyone else get this?
Greetings from Sephora,  Thank you for your recent Sephora.com order.  Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th . We truly apologize for any inconvenience this may cause.  To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.  You can [COLOR=1155CC]log in[/COLOR] to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.  Thank you for your patience and understanding. We appreciate your business!  Sincerely,  Sephora Client Services  1-877-SEPHORA [COLOR=1155CC](1-877-737-4672[/COLOR])  
Yes, but for me is 250 points =( I placed my order on Monday and one more today .
 

treasuremymac

Well-known member
Anyone else get this?

Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th. We truly apologize for any inconvenience this may cause.

To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.

You can log in to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.

Thank you for your patience and understanding. We appreciate your business!

Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
Nope! I wouldnt mind them delaying my order for an extra 500 points! :p
 

mel33t

Well-known member
Yes, but for me is 250 points =( I placed my order on Monday and one more today .
Was just about to post my email! But they only gave me 250 points. Pft. LOL. I am only a VIB though, maybe they give more if you're a Rogue? Not sure what you are. For reference I placed 3 online orders (4 if you're including FF) and all were sent out in a timely manner except for one. I also made two trips two the store.. but that's another story...
Anyone else get this?
Greetings from Sephora,  Thank you for your recent Sephora.com order.  Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th . We truly apologize for any inconvenience this may cause.  To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.  You can [COLOR=1155CC]log in[/COLOR] to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.  Thank you for your patience and understanding. We appreciate your business!  Sincerely,  Sephora Client Services  1-877-SEPHORA [COLOR=1155CC](1-877-737-4672[/COLOR])  
I'm Nov 20th. ... And I got zero points. Alrighty then.
 

ccooper33

Active member
I placed three orders...My first one, on the first day of the sale, I received a few days ago. I placed two more..one on 11/9 and one on 11/10 or 11/11...I can't remember. And I am a VIBR if that matters in terms of point differences..I am glad they addressed the issue because my last two orders have been "warehouse" mode since I placed them!
 

Narwhalique

Well-known member
I got the e-mail too but I didn't get ANY points and I'm a VIB.
WTF2.gif
 

dash4

Well-known member
I got the same email but they promise only 250 pts ( I am only VIB , not Rou
g
e) .. It says it will take a 2-3 days for the points to be added..
 
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