I agree. MAC has no concept of being sympathetic with the lengths their customers are willing to go thru to get their product. OR maybe they do some type of quick "study" to determine the popularity of a collection/specific colors and realize they underproduced their inventory and want to make sure they have enough to go around before launching. *shrug*
All I know is this last minute delay thing has been happening more and more frequently.
Whether this is a strategy or not, it's an all around mess for a company this widely recognized. They can't continually handle business like this. I can't even keep track of how many collections have been delayed lately. Also, they're on social media, I'm sure they are aware of people staying awake all evening, in hopes of catching the launch. They just can't be oblivious to that fact. They know and they decided to keep quiet about it with no regard to people that have lost countless hours of sleep.
Quote: Originally Posted by
MandyVanHook
Exactly, and that's why I'm about to be done with them. They are jetting their customers around. There is no way that they didn't already know about this yesterday and could have saved people a lot of stress. Then they claim that it has been "slightly delayed" but it's a whole week away!