Quote:
Originally Posted by Mabelle
They honestly get crap stolen from them A LOT. Like a ridiculous amount. Im sorry, i know its annoying, but i dont blame them for keeping a close eye on the "just looking" clientel. I mean, how do they know if your a makeup fanatic, right? To them, your just some girl touching absolutely everything.
When i go in and someone asks me if i need help, i always ask them a question. About anything. Like; do you guys know if you'll be getting Urban Decay? Someone told me they heard you would. Or Have you got the Twilight Lip Venom stain in yet? Even if you know the answer to the question, just ask them something. I find that that way they know you have an interest in the products and arent just looking to line your pockets. The "im just looking response" while being 100% honest, can sometimes seem like a quick response to get the SA to leave you alone, ya know?
Trust me, i know it's super annoying. I don't get it at Sephora, but lots of other stores. I find if i ask a question and engage the SA they leave me alone after that.
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I completely agree. I work in retail, and its not that I think you're going to steal, but if you are going to steal I have to SEE you take it and put it in your purse. I have to know what you took, where you put it and not let you out of my sight before I can say anything to a manager. I can't accuse someone of stealing without that information.
If I got over to a section and I find sensors or an empty package I could get in trouble. Also, during our twice-a-year huge inventory we are supposed to be under a certain percentage of unaccounted for merchandise. If we are over then the store manager gets chewed out, who chews out the other managers, who chew out the assistant managers, etc. Always rolls down hills.
So I wouldn't take it personally. Most of the time when you come into my store, I don't know you. I love my job and I really do what to help you and tell you about any deals we have going on, and just chat about things in general! But I also don't want to lose my job because I wasn't observant enough and some punk slipped some things into their pocket.
Also a lot of times, especially during holidays, I'm assigned to a section of the store. I can't leave that section and I can't stand in one place. So I have to hang out in that section my entire shift. Usually I will walk around, fix things, check for under-stocked items, ask customers if they need help etc. I had one person accuse me of following them around, when really I was just walking around my area looking for products put out of place.