Tom Ford Beauty Discussion

mkoparanova

Well-known member
I opened the package and this piece of glass fell out
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I blame the mail lady, shes bloody awful! Just throws the packages on the porch. Never rings the doorbell...
Is this the blush? I'm sorry, this is the second broken item you've received this week, right?
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You should complain about the mail lady
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Vineetha

Well-known member
I opened the package and this piece of glass fell out
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I blame the mail lady, shes bloody awful! Just throws the packages on the porch. Never rings the doorbell...
Oh no!!Fedex??? They keep breaking your packages!!
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I was going to tell you to notify cust care but Fedex cust care is one of the worst in my experience!!
 

YarahFlower

Well-known member
Is this the blush? I'm sorry, this is the second broken item you've received this week, right? :(   You should complain about the mail lady :eek:hboy:  
Yea, it's the cream blush :( This is the 3rd item that has come broken in the past two months. The mail people have a tendency to throw packages to people's doorsteps because our doors are very far away from the mail box...I'm so pissed :mad: I'm calling the Post Master tomorrow morning to complain.
That's terrible I'm so sorry. Maybe it was damaged in transit? Maybe you can get a hold of customer service from where you ordered it and see what they say...
I would blame it on transit, but far too often myself and neighbors have experienced damaged packages due to lazy mail men :( I'm waiting on a reply from cs right now :( I'm so frustrated
 

YarahFlower

Well-known member
Oh no!!Fedex??? They keep breaking your packages!! :eek:hboy: I was going to tell you to notify cust care but Fedex cust care is one of the worst in my experience!!
no, it was the usps. I've never had a bad experience with FedEx, though I've heard so many horror stories!
 

figarro

Well-known member
:yahoo: [COLOR=0000FF]My goodies just arrived from Neiman's.  It's pretty comical that I received 5 boxes.  One box had my eye & cheek palette, large bronzer, cream blush and Golden[/COLOR] [COLOR=0000FF]    Peach e/s duo.  [/COLOR][COLOR=0000FF]One box had my Paradiso lipstick, which was a total surprise and two boxes each had one sample----Incredible waste that was.  Now on to the[/COLOR] [COLOR=0000FF]    goods----I haven't yet swatched anything [/COLOR][COLOR=0000FF]because I hate to disturb perfection----this too shall pass.  For now, suffice it to say, this collection is nothing short of[/COLOR] [COLOR=0000FF]    stunning.  The packaging is chic & elegant, and I agree, the E/S duos [/COLOR][COLOR=0000FF]do not appear cheap and as others have said here, they are very well done!!!!  I managed to[/COLOR] [COLOR=0000FF]    calm down a bit to take a few quite lousy pics w/my iPad----Meddy has no [/COLOR][COLOR=0000FF]camera skills whatsoever.[/COLOR]     [COLOR=0000FF]I've had the TF Bronzer Brush for quite some time now, and often joked about how large it is.  Large it may be but it's also luxury at its finest.  I'm looking forward to using it with this, my first ever TF bronzer, in Terra.  I've always been a Guerlain girl when it comes to bronzers.[/COLOR] [COLOR=0000FF]I'll be finished w/the Soleil collection when my Shimmering Body Oil, Black Oyster, Naked bronze and small bronzing powder in Gold Dust arrive next week but I expect to enjoy these amazing products for a long time to come.[/COLOR] [COLOR=0000FF]   [/COLOR] [COLOR=0000FF]  [/COLOR]
Great haul! Sometimes I'm annoyed with Neiman's shipping. I've contacted NM just after placing my order and asked them to ship everything together and received reply from them that they could do that, but I still got different tracking numbers for my order :???: Once I received a box containing just 1 lips and boys. One! And their (probably) smallest box is still too big in my opinion. Anyway, my haul from this collection turned out to be a big one. I only skipped the body oil, Paradiso and Black Oyster. Tom Ford knows how to take my money :lol:
 

Medgal07

Well-known member
Anyway, my haul from this collection turned out to be a big one. I only skipped the body oil, Paradiso and Black Oyster. Tom Ford knows how to take my money
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Thank you!!!
These merchants will always baffle me!
I hope you love everything in your massive haul!!! ENJOY!!!!!
 

Vineetha

Well-known member
no, it was the usps. I've never had a bad experience with FedEx, though I've heard so many horror stories!
Fedex has been the worst for me! The delivery guy usually skips the route and mention Business Closed without even making an attempt! I would waste the whole day waiting on the delivery and at the end of the day it just magically updates into some reason. There wouldnt even be a door tag of course since he never came this way! Or I have gotten calls in my number asking me to come downstairs to the van to collect the package! Yup!
And the CS is really something! I have tried calling them explaining the same and after the whole rant one CS guys response was "okay" and thats it!
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YarahFlower

Well-known member
Oh no! I hope you can get replacement.
Thank you, me too!
   :shock:   [COLOR=0000FF] Thanks so much hon!!![/COLOR]:hug:   [COLOR=0000FF] OMG.   I have to say--that had to have been quite a toss.  She needs to be dealt with.  I am so, so sorry.[/COLOR]   [COLOR=0000FF]Is that your palette or the bronzer?[/COLOR]   [COLOR=0000FF]Oh nooooo!!  This is just dreadful.  Clear your head and then get up and get ready to fight this, while supplies last.[/COLOR]
Thanks for that virtual hug Meddy :heart: It was my cream blush...and I'm definitely reporting the slack of the post people to the Post Master! This is getting ridiculous! My hubby just gave me a pep talk! He's thee best! I called customer service and they are sending me a new one, plus they threw in a TF lipstick! :yahoo:
 

YarahFlower

Well-known member
Fedex has been the worst for me! The delivery guy usually skips the route and mention Business Closed without even making an attempt! I would waste the whole day waiting on the delivery and at the end of the day it just magically updates into some reason. There wouldnt even be a door tag of course since he never came this way! Or I have gotten calls in my number asking me to come downstairs to the van to collect the package! Yup! And the CS is really something! I have tried calling them explaining the same and after the whole rant one CS guys response was "okay" and thats it! :sheep:
:shock: Oh wow! They actually called you to come downstairs?! That's tacky! How does a business stay successful like that?! You should complain to the higher ups! That always gets things moving!
 

MakeupAli

Well-known member
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don't go unconscious or Meddy will have to stick something very stinky under your nose
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It's such a beautiful collection. Everything is so smooth, beautiful & lasts. My favorite is that gorgeous cream blush & Rose Soleil ls.
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The eye and cheek palette arrived today-- and I finally ordered the cream blush.
 

elegant-one

Well-known member
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My goodies just arrived from Neiman's. It's pretty comical that I received 5 boxes. One box had my eye & cheek palette, large bronzer, cream blush and Golden
Peach e/s duo. One box had my Paradiso lipstick, which was a total surprise and two boxes each had one sample----Incredible waste that was. Now on to the
goods----I haven't yet swatched anything because I hate to disturb perfection----this too shall pass. For now, suffice it to say, this collection is nothing short of
stunning. The packaging is chic & elegant, and I agree, the E/S duos do not appear cheap and as others have said here, they are very well done!!!! I managed to
calm down a bit to take a few quite lousy pics w/my iPad----Meddy has no camera skills whatsoever.








I've had the TF Bronzer Brush for quite some time now, and often joked about how large it is. Large it may be but it's also luxury at its finest. I'm looking forward to using it with this, my first ever TF bronzer, in Terra. I've always been a Guerlain girl when it comes to bronzers.

I'll be finished w/the Soleil collection when my Shimmering Body Oil, Black Oyster, Naked bronze and small bronzing powder in Gold Dust arrive next week but I expect to enjoy these amazing products for a long time to come.




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WOW! Its all so elegant & beautiful right! Enjoy Sis!!!!!!!!!!!!!!!!!!!!!
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elegant-one

Well-known member
I got my Terra Bronzer today. It is THE MOST perfect shade on me
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Both bronzers are the best I think I have ever seen. Tom Ford certainly knows the subtleties and perfection of color like none other.

I also received my BU of the cream blush today
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I'm not sure that I have ever received anything that fast from NM.
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