All Things Sephora

Vineetha

Well-known member
They sent my email plus 500 points but not shipping estimate. Glad I'm noy waiting on must use now items.
I just have 1 order out of the three pending that I would love to see shipped!! Other two can be late, I don't care!! So far no notification at all!!'
 

honey b

Well-known member
Anyone else get this?

Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to an overwhelming response to our 20% off event, our Distribution Centers are experiencing processing delays. Your order will be delivered by Wednesday, November 19th. We truly apologize for any inconvenience this may cause.

To express our apology, we will add 500 points to your Beauty Bank. These points never expire and can be redeemed online or in-store. Your Beauty Bank balance will reflect the additional points within 2-3 business days.

You can log in to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.

Thank you for your patience and understanding. We appreciate your business!

Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
Just got mine a few hours ago. I also got 500 points. It must be 500 for rouge, 250 for vib. It must be based on how long ago you placed the order and have been waiting. I just assumed I'd be waiting awhile though since I placed my online order late Sunday night. I'm not too bummed about the delay though. I still got quite a few goodies in the stores.
 

smallestkitten

Well-known member
I'm Rouge and got 500 points! I think someone said that yeah, it's 250 for VIB, 500 for Rouge.

Also, there's a new code: partypack. I'm not super excited about it after seasonset, but some of the bags are cute.
 

gabzillaa

Well-known member
Would you ladies mind helping me figure out whether a lipstick I got as a gift is real or not? Or is there a special thread for this? (It's Marc Jacobs and since Sephora is the only place I've purchased it, I felt like it made sense to post it here)
 

Mimi702

Well-known member
Would you ladies mind helping me figure out whether a lipstick I got as a gift is real or not? Or is there a special thread for this? (It's Marc Jacobs and since Sephora is the only place I've purchased it, I felt like it made sense to post it here)
which one did you get? and what makes you think it might not be real..?
 

Medgal07

Well-known member
Greetings from Sephora,

Thank you for your recent Sephora.com order.

Due to recent heavy order volume, our Distribution Centers are experiencing processing delays. Your order will be delivered by Thursday, November 20th. We truly apologize for any inconvenience this may cause.

You can log in to your account online to check the status of your order. The tracking number will be updated as soon as your order is processed, at which time you will also receive a shipping confirmation email.

Thank you for your patience and understanding. We appreciate your business!

Sincerely,
Sephora Client Services
1-877-SEPHORA (1-877-737-4672)
No points either.. VIBRouge...
th_dunno.gif
I wonder what criteria they're applying to determine the point awards.
Quote: Originally Posted by SassyWonder

They sent my email plus 500 points but not shipping estimate. Glad I'm noy waiting on must use now items.
You know I missed the date the first time that I scanned the e-mail---saw it when I reread it. Like you, I'm not awaiting anything that major.
 

gabzillaa

Well-known member
which one did you get? and what makes you think it might not be real..?
I had a pink one but I can't find it. The cover was black, as are the other ones I've seen in Sephora. This one is a different color.
1185cf96_image.jpeg
I looked online but didn't see any of their lipstick in a casing in this color. The color is so pretty and it smells good but I'm afraid to even swatch it.
 

Medgal07

Well-known member
I'm Rouge and got 500 points! I think someone said that yeah, it's 250 for VIB, 500 for Rouge.

Also, there's a new code: partypack. I'm not super excited about it after seasonset, but some of the bags are cute.
Someone else got 100 points. I got that e-mail too allowing you to select one of three makeup bags filled w/samples.
I've gotten more e-mails from Sephora in the last few days then I have in a month! Looks like they're trying to pull out all the stops.
girlhaha.gif
 

elegant-one

Well-known member
Someone else got 100 points. I got that e-mail too allowing you to select one of three makeup bags filled w/samples.
I've gotten more e-mails from Sephora in the last few days then I have in a month! Looks like they're trying to pull out all the stops.
girlhaha.gif
werd.gif
ohboy.gif
annoying much!
 

shontay07108

Well-known member
I guess they don't think I've suffered enough since I haven't heard from them. :haha: I placed my order on the 11th and the status is sent to warehouse. I'm just over here like :whistle: constantly checking and hoping the status has changed and perhaps they just forgot to e-mail me.
 

Dolly Snow

Moderator
The Benefit blush set and the Tarte blush palette are back in stock!
Awesome!

Quote: Originally Posted by shontay07108

I guess they don't think I've suffered enough since I haven't heard from them.
girlhaha.gif
I placed my order on the 11th and the status is sent to warehouse. I'm just over here like
whistle.gif
constantly checking and hoping the status has changed and perhaps they just forgot to e-mail me.
Hopefully it ships soon Shontay
 

Haven

Well-known member
Got the email plus 500 points. The points are apparently going to post to my account in 2-3 business days. My remaining orders are still in "sent to warehouse" purgatory.
getyou.gif
 

shontay07108

Well-known member
You will love them.  I feel ya babe, they need to ship them out already and stop playing. 
I got salem, red velvet and wicked. I was too much of a punk to get the black one. Maybe after I try the first three. That black is serious. I see in the LC thread there's supposed to be a purple. Can't wait for that one. I've come around on team purple a bit.
 

Medgal07

Well-known member
werd.gif
ohboy.gif
annoying much!
Totally!! You would think we were dear old friends and trying to catch up w/a ton of e-mails
girlhaha.gif


Quote: Originally Posted by shontay07108

I guess they don't think I've suffered enough since I haven't heard from them.
girlhaha.gif
I placed my order on the 11th and the status is sent to warehouse. I'm just over here like
whistle.gif
constantly checking and hoping the status has changed and perhaps they just forgot to e-mail me.
It's so crazy---no apparent logic whatsoever.
 

Dolly Snow

Moderator
I got salem, red velvet and wicked. I was too much of a punk to get the black one. Maybe after I try the first three. That black is serious. I see in the LC thread there's supposed to be a purple. Can't wait for that one. I've come around on team purple a bit.
Girl and a new grey/beige shade too called Cashmere along with Pansy, the purple.
Salem and Wicked are gorgeous! I need to actually pick up red velvet and the black one.
 

shontay07108

Well-known member
  [COLOR=0000FF] Totally!!  You would think we were dear old friends and trying to catch up w/a ton of e-mails[/COLOR]:haha:   [COLOR=0000FF]It's so crazy---no apparent logic whatsoever.[/COLOR]
Usually, I'd have my order today since I ordered really early Wednesday morning. That's biting my ass right now. My stuff just floating around out there. I don't want any extra points and samples and all that jazz, though. I mean, unless they're gonna give me a free MUFE shadow trio they can step off. :p
 
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