I am a bit confused at the moment. A few days ago, I sent an email to Chanel.es customer service in order to find out any information about the release of the Holiday Collection as well as if every counter is going to receive the little sets.
Related to the release date, they just inform me that it is still confidential (that made me laugh, since ok, it sounded too serious) and regarding the sets question, I got this answer (I have translated it, but not literally):
"You need to know that purchasing a Chanel product as a gift is an unique gesture, sign of elegance and everlasting luxury. We are devoted to these values so the "ready-to-give-as-a-present" is not part of our philosophy. For that reason, our designers do not wish to offer "gift sets" to our clients".
Ok, what am I missing? Maybe I was wrong asking her for the sets as part of the Holiday Collection? Are they non-gifts sets? The funny thing is that in Chanel.com they appear under the heading "Gifts" (link:
COLLECTION TEINT DE PÊCHE - Gifts - Chanel Makeup)
I am super confused